luján + sicilia customers have a seven-day right to return an order. Products can be returned without any explanation, but only if:
1. The order has been cancelled (according to the Terms and Conditions) by writing to shop@lujan-sicilia.com within 7 days of delivery
2. The item has not been used
3. The item is in the same condition as it was received, and all the parts of the product are included in the package
4. The item has been repackaged into its original package.
The item must be returned inmediately after the cancellation email. The costs of shipping the item back to luján + siciliamust be covered entirely by the Customer. Furthermore, the Customer shall be responsible for any damages that the product migh suffer during the shipping back.
A damaged item will not be accepted as a return if it cannot be established that the item has been damaged during the first shipping.
The price of the returned items will be refunded by the same means that were used for the original payment. The reimbursement will take place as soon as luján + sicilia has received and inspected the returned item.
For further information on returns, please contact shop@lujan-sicilia.com.
Warranty
luján + sicilia warrants the correct functioning of all our products during 2 years.
Normal wear on finish as well as indirect damage to persons or properties caused by incorrect use of our products is not covered by this warranty.
For further information, please contact shop@lujan-sicilia.com.